Política de frete
Where Do You Ship?
We ship U.S
What is your processing time?
24-48 business hours (this means time to ship) if your order is flagged for high risk, it may be longer. Saturday & Sunday are not business days.
*Shipping times can delay if we have a sudden experience of high volume orders. Expect delays during holiday seasons. We will try our best to get orders out at a timely manner.
I have a question about where my package is...
Once a package is shipped, you will receive a tracking number. Once your order is shipped, you must contact the shipping carrier about any questions about where your package is, as we Brookie's Kloset can only see what's on the tracking number, if you want more details- You must contact the shipping carrier
My package was lost/stolen, what do i do?
Please contact the shipping carrier to locate any packages; if they need any information from us, we will be happy to provide it.
**PLEASE BE ADVISED WE ARE NOT RESPONSIBLE FOR LOST OR STOLEN PACKAGES**
Keep in mind, shipping may take a bit longer during pandemics and holidays.